Crying Baby Consultation

Our expert consultants specialize in identifying and addressing the reasons behind your baby's persistent crying. We understand the challenges of colic, intestinal gas, constipation, diarrhea, reflux, and sleep issues that can affect even the healthiest babies. Our compassionate consultants will create a tailored plan to address your baby's endless crying, guiding you towards a calmer, happier home for both you and your little one.

Our comprehensive assessment provides a thorough evaluation of your child's growth and development. We take into account their medical and surgical history, along with any previous and current health advice from professionals. Our focus extends to physical health, developmental milestones, and genetic predispositions through family history, ensuring a holistic understanding of your baby's needs.

We also assess feeding history, equipment, and behaviors, as well as sleep patterns, to create a tailored plan that supports your child's well-being and growth.

See our questionnaire here.

The email review option offers clients a convenient daily check-in via email for the selected duration, ensuring they receive personalized feedback and guidance tailored to their unique needs.

Unless otherwise agreed to between yourself and your consultant at the time of your appointment, support days are to be used as follows:

·   One email check in per day - for review of videos, feeding logs, overview of progress.

·   must be used within a two week period following the date of your consultation; and,

·   to be used as consecutive days.

·   Support days are non-refundable.

If the support days are not used within the 2 week period, they will be forfeited. This is largely because our consultants restrict the number of consultations each day, to accommodate support for their clients and support time is allocated to each day. Only in the event that a consultation is cancelled will support be refunded.

Support days are to be used for the issue consultation is booked. If any new issues, a consultation for relevant issue will be required.

Please note: Our company operates internationally, catering to clients across various time zones. While there may be occasional delays in email responses due time differences, we are committed to providing responses in a timely manner.

If you feel that you are needing more support, please email us and we can tailor a plan for you.

More than 48 hours notice:

If you decide to cancel your appointment, you will have the option of a refund or reschedule. For all cancellations, a $30USD fee will be deducted to cover administration costs/ bank fees. Support days will be refunded in full

Less than 48 hours notice:

We will refund the full amount minus a late cancellation fee of $100USD to cover our consultant's time and administration costs/ bank fees. Support days will be refunded in full

Less than 24 hours notice:

We will refund the 50% of the consultation fee to cover our consultant's time and administration costs/ bank fees. Support days will be refunded in full.

No shows/ unable to proceed at time of call:

No refunds will be provided.

Questionnaire

We reserve the right to cancel an appointment if we do not receive a questionnaire at least 48 hours of your scheduled consultation, as our consultations are based on your answers in your questionnaire. We will make all attempts to remind you to complete the questionnaire. For cancellations due to not receiving a questionnaire a cancellation fee of $100USD will be deducted from the refund. Please ensure the accuracy of your email address when placing your booking.

Online Program + Consultation booking

For online program + consultation bundles, if consultation is cancelled, the program will revert to full rate of $79USD and remainder will be refunded. If cancelled prior to 48 hours a cancellation fee will also apply.