Our Facebook group is run by volunteer moderators, not our admin team. We kindly ask that you answer all questions to the best of your knowledge after reading Rowena's book, Your Baby's Bottle Feeding Aversion. If you're having trouble accessing any questions, please try refreshing your browser and give it another go. Thank you for your understanding and cooperation!

To provide the appropriate plan for a baby with a tube in place, this would strictly be a tube weaning booking. If you have booked a bottle consultation, we will advise that this is the incorrect booking and will need to rebooked with one of our tube weaning consultants.

You will receive an email confirming your booking and appointment time through our booking app Sesami. If you can't find the confirmation email in your inbox, please check your spam/junk mail. If still unable to find it, please contact us with your name and the type of consultation service you booked.

If you are unable to attend your appointment, you can reschedule or cancel. Please see our cancellation policy.

We assess each child individually. Understandably, it will require more time to discuss individual problems experienced by multiple birth babies and there will be an additional charge involved. The amount would depend on the complexity of the problems involved. Please contact us for a quote.

We can provide information and advice on any care problem you are experiencing with your baby, for example feeding, sleeping or persistent crying. However, it’s not always possible to resolve multiple problems at the same time without stressing baby. We find it will be more effective to address each problem individually, focusing on the most pressing issue.